April 8, 2020 | Nynke Hogeveen
The past few weeks were very strange and unfortunately it’s going to be a few more weeks before things might get back to normal. That’s why we thought it would be good to update you, our customer, on how DATPROF approaches this situation and what you may expect. On the other hand, we are also very curious about how you are doing. This is not a one-sided update, but a conversation starter.
DATPROF working from home
Three and a half weeks ago the Dutch and the English government advised to avoid contact as much as possible. What started with ‘no handshakes’ soon became ‘work at home whenever possible’. So that’s what we did. All our people now work from home, which is perfectly achievable in our professional field. Thanks to e.g. Microsoft Teams and GoToMeeting we’re able to keep the pace in developing new features and work together on different projects at customers. Not much has changed in the customer contact and support either. We’re still able to use phone, email, the support systems and online conference software to stay in touch.
- Communication with our customers remains unchanged
- The level of support will be the same level as you are used to
- Training and service delivery will be done remotely
How can we help you?
We like to know about your current situation too: are there any major changes relative to the ‘normal’ situation? Any changes in project planning? Some of these changes mean that you now have time for projects and ideas that have lingered for a while. If there’s anything we can be of service to you, please let us know.
Learn something new today
Because of the shift in activities and projects, many people have some (extra) spare time. We like to see this extra time as an opportunity for you to learn something new, to get inspired and bring new ideas to the table. When all gets back to normal, you’ll be more ready than ever.
To help you keep developing yourself, we like to share some of our (past) webinars with you. Just click on one of the webinars below and start learning something new today!